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Battery Warranties

The following warranties apply for the below batteries.

 

Furukawa Japan Lead Carbon Batteries

5 years full replacement warranty

BYD Lithium B-Box modules

10 year (1 cycle per day average) warranty

Tubular GEL 7 years Pro Rata

0-24 Months full replacement

24-48 Months 65% pro rata fee

48-84 Months 80% pro rata fee

GEL 12V 5 years Pro Rata

0-12 Months full replacement

13-24 Months 48% pro rata fee

25-48 Months 65% pro rata fee

49- 60 Months 80% pro rata fee

AGM 3 years Pro Rata

0-12 Months full replacement

13-24 Months 45% pro rata fee

25-36 Months 80% pro rata fee

 Flooded Cell 3 years Pro Rata

0-12 Months full replacement

13-24 Months 50% pro rata fee

25-36 Months 80% pro rata fee

Aquion Salt Batteries 3 year warranty, pro rata

Australian local warranty

0 – 12 Months full replacement

12-36 months + 25% discount on new battery, todays price

Nickel Iron Batteries (special order) 3 year warranty, pro rata

Australian local warranty

0 – 12 Months full replacement

12-36 months + 25% discount on new battery, todays price

Terms apply to all batteries

Batteries must be used within manufactures specification, misuse or negligence will void warranty. Manufactures require a full time stamped history of battery use, in particular when used in solar off grid applications, poor charging history damages batteries and is outside standard warranty terms, (Charging history is recordable on all modern off-grid inverters, typically via PC or laptop, please consult user manual supplied.)

*Pro Rata fee discounts based on current retail prices at time of claim.

Pro rata fee, means % of retail price to be paid.

Commodore is not responsible for any direct or indirect expenses or losses related to warranty or non warranty.

This warranty does not cover:

  • Normal wear and tear
  • Physical Damage
  • Sulphation
  • Incorrect Application
  • Negligence (before or during use)
  • Over-charging / Under charging
  • Failure arising from maintenance of fluids

Why Do Batteries Fail?

Batteries have a finite life, determined by the application and the operating conditions. Battery failure can be attributed to various factors, however the causes of failure fall under two distinct categories: manufacturing and non-manufacturing faults.

Manufacturing Faults

Typically occur within the first 3 months and include:

Short Circuits/Dead Cells

Where one cell will show a dramatically lower Specific Gravity (SG) reading than the other cells.

Internal Break

Usually resulting from physical damage to a battery during transportation.

Our stringent quality assurance and inspection processes demanded by consumers ensures genuine manufacturing faults are negligible.

Non Manufacturing Faults

These fall outside of quality control systems and are more likely to occur the longer the battery is in service.

Wear and Tear

High and Low temperatures will accelerate the degradation rates.

Physical Damage

Incorrect fitment, handling and storage often leads to external damage and subsequent battery failure.

Negligence

Failure to maintain fluid levels exposes internal components and accelerates battery failure.

Sulphation

Occurs when the battery is allowed to stand in a discharged state for an extended period of time.

Over-Charging

Often caused if the charger is incorrectly set.

Under-Charging

Not enough charging solar, .Generator, where power demand is greater required to keep batteries charged

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