Customer Support for Commodore’s Off-Grid Solar Solutions
At Commodore Australia, our commitment to delivering top-quality customer service sets us apart. Based right here in Australia, our in-house support team is specialised and deeply experienced in off-grid solutions. If you have questions about our off-grid solar systems or solar pumps, and which solution is best for your energy needs, our team can provide the advice you are looking for. We can recommend the perfect solution and deliver the full-service from design to installation.
All our products come with a service guarantee, so anytime you need guidance on installation, maintenance, or troubleshooting, we’re here to help. Our team doesn’t just know the technology - we live and breathe off-grid energy. Let us walk you through every aspect of your off-grid setup to deliver a reliable, efficient power solution tailored to your needs.
Meet The Team - Accredited Off-Grid Experts & Designers
Our team of qualified, passionate off-grid specialists live and breathe renewable energy. From your first enquiry to long after your system is up and running, they’re here to offer honest advice, practical support, and real-world knowledge to help you get the most out of your off-grid setup.
With years of hands-on experience, designing and delivering solar solutions, our team understands that no two projects are the same. They take the time to listen, guide, and tailor recommendations that suit your needs, location, and energy goals.
Whether you’re powering off-grid residential, a farm, or commercial site, our team works with you every step of the way,. They’re the people behind our reputation, and the reason so many customers feel confident with Commodore.
Need help or have a question? You’ll speak to a real person who knows their stuff, and genuinely wants to see your project succeed.
Try our handy off-grid solar calculator to quickly and easily determine the best off-grid system based on your needs.
Our IP55 rated PowerHub Off-Grid Systems are ideal for outside installation, and designed to protect your inverter and charge controller from rodents, dust, etc, in a shed.
Your system requires a backup diesel generator unless you install 3 days’ worth of battery storage (3 times your expected consumption for 1 day). We recommend a minimum of 1 day battery backup plus a generator, rather than 3 days of battery backup.
Commodore Australia can organise a qualified electrician in your area to install your off-grid system. We have an extensive network of qualified trade partners.
Lifetime support is free and standard with every purchase of an off-grid system from Commodore Australia. Our support team is based in Shepparton Victoria and can assist with remote installation or any questions and troubleshooting.
Yes. Commodore’s Power Shield Hybrid Systems provide a backup power solution for customers that need to increase their power infrastructure, even if they’re connected to the grid.
Get in touch today. Our expert team can answer all your questions.
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Introducing our Free Off-Grid Essentials Course
Take control of your energy future with our free Off-Grid Basics course. Designed for beginners, this course covers the fundamentals of off-grid solar systems, battery storage, and water pumps. Learn the essentials of installation, maintenance, and troubleshooting to power your home or property independently. Perfect for those looking to live sustainably, off grid.
